Terms and Conditions
Donation Refund Policy
If you have made an error in making your donation or you have changed your mind about contributing to SuNica, we will honor all requests for a refund that are made within 15 days of the donation. To request a refund please send an email to [email protected]. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
This policy explains what types of information is collected by SuNica, and how this information is used.
What Personally Identifiable Information is Collected
SuNica supporters that and individuals that sign up to receive e-communications voluntarily provide us with contact information (such as name and e-mail address). We may use this information for specific, limited purposes. You may always "opt out," either now or at any time in the future, if you do not wish to receive our messages.
Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.
When you submit your payment details, these details will be transferred to our payment providers, Stripe and BrainTree, and your payment data will be collected and processed securely by them. You should make sure that you are aware of Stripe and BrainTree’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.
We won’t share your personal details with any other third party.
SuNica uses your IP address to help diagnose problems with our server, to administer www.sunica.org, and for statistical metrics used to track website visitor traffic.
How Your Information May Be Used
We use your personal information to provide you with personalized service; to send e-mail alerts to you; to answer your requests; etc. You may choose to opt out at any time, which will cease all communications from us. We may also use your information to track visitor of our website. This lets us see which of our features are the most popular so we can better serve our users' needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties
SuNica does not provide, sell, or rent email addresses to anyone outside the organization.